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Shipping Policy

JUST ME TEA SHIPPING

Just Me Tea Australia will ship products within 1-2 days of purchase. Orders are to be delivered to address with an estimate of 3-5 business days. Next day delivery on express post (paid) and 10-15 business days on international orders outside of Australia. All Just Me Tea products such as detox teas, matcha and tea strainers are stored in Melbourne.

 

PARTNERED PRODUCTS

While all Just Me Tea branded products are sent out domestically via Australia Post (Domestic Shipping) or DHL for international purchase(s) and are Australian owned. Products that are partnered may take longer.

Products such as clothing and non-detox related are non- Just Me Tea branded are stored in warehouses outside of Melbourne and sometimes internationally for instance Switzerland, America, Japan, Singapore, Spain, Hong Kong and therefore will take a longer time to get delivered. 

We do not physically own partnered brand products and therefore live tracking are only visible through our established partnered system. 

Please check the detail clearly on the product page before checking out. There will be a link to this shipping page if they are Partnered Products.

Shipping may take longer than expected and may be delayed in circumstances that can not be predicted etc. (weather / customs). Shipping time may be prolonged due to warehouse locations, these can be expected on average to arrive 10-15 or 15-20 business days, however may be delayed up to 30 or longer days due to customs and any unforeseen circumstances.   

For any issues or contact help please contact us at sales@justmetea.com